Pharmacy Guide
Comprehensive guide for pharmacy using Lnkr platform.
Website
Accessing the Lnkr Pharmacy Management System
Go to our website, navigate to Solutions then choose Pharmacy. Then click on Web Portal, you will be redirected to the Lnkr Pharmacy
Requests
Requesting to join insurance networks
Request module is where the user can send requests to join an insurance company of their choice. The main purpose of this module is to automate billing easily and securely between different stakeholders. So that when an insured patient visits your pharmacy, all billing will be fully automated according to the contract. Requests are only available to managers. If you are an accountant or assistant, you will not be able to access this module. Note that once a request is approved, the medications and pricing added will be automatically added to the Contracts module.
Insurance Company
This is a request directed to the insurance company of your choice. Simply select the company and corresponding network, then enter any notes you want to share with them. Once sent, the company will then start adding the list of medications and pricing accordingly.
Patient
Searching for patients and managing their profiles
This is where user can search for patients. All the user needs to do is enter the patient's mobile phone number or card number, then click on Access Profile. This section can be accessible by managers, accountants, and assistants. However only assistants will have access to process requests. It is important to note that some patients will block access to their profile. In this case, the user will not be able to access the patient's profile without providing a pin code. This feature is available to Lnkr Patients only, available on iOS and Android. If you can't find the patient, you can simply click on Add New Patient. The user will be able to add the patient's basic information such as full name, mobile phone number. In case of insured patient, click on contract then enter card number and choose the corresponding insurer and plan. Once added, the user will be able to access the patient's profile.
Basic Information
Access the patient's basic information such as age, gender, insurance company, and other medical information that the patient entered through their app.
Doctor Requests
User will find all requests written by other doctors to the patient, so that such medications can be dispensed at your pharmacy. Simply click on the request item to see the list of medications requested. To dispense the medications, simply click on Dispense Medication button. The user will be able to select one or more the medications to be dispensed then click on Submit. Once submitted, the request will be automatically shared with the patient and the insurance company.
Medications
User will find all previous medications that patient has dispensed from your pharmacy. In case there is no doctor request, simply click Add New Medications then choose the list of medications needed. Once submitted, the request will be automatically shared with the patient and the insurance company. Once user added the list of medications to be dispensed, a visit will be created automatically under the Visits Module. In any case, once the request is submitted, the insurance company will instantaneously receive the request and start processing it. Once processed, just refresh the page to see the updated status and start adding results. Any medical record added will be immediately displayed on the patient's mobile application and shared with corresponding the insurance company. It is very important to note that you will only see the list of medications previously defined in your contracts. You cannot add a medication that is not defined in your contracts.
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