Hospital Guide

Comprehensive guide for healthcare providers using Lnkr ecosystem.


Website

Access our hospital platform

Go to our website. Navigate to Solutions then choose Hospital. Then click on Web Portal, you will be redirected to Lnkr Hospital.

Requests

Process different types of requests

Request module is where the hospital manager will process different types of requests. There are 2 types of requests processed by hospital manager. The main purpose of this module is to automate billing easily and securely between different stakeholders. So that when an insured patient visits your hospital, all billing will be fully automated according to the contract.

Doctor Requests

These are the requests sent by doctors asking to join your hospital. Simply click on the request item. You will find 2 tabs: doctor profile and notes. Under profile, you can see doctor personal and professional information. Under notes you can see doctor notes. To process a pending request, simply click on the button alongside the tabs, where you will be prompted to enter contract end date, decision whether to accept or reject the request and more importantly start to add the kind of services the doctor do in your hospital. You can directly search for the service or simply select the category and a drop down menu will appear with the list of associated services. For each service, the manager will be prompted to enter: base price, patient pay doctor and patient pay hospital.

Insurer Requests

These are the requests the hospital sent to insurance company asking to confirm the contracted price list. Before sending a request to insurer, you must first enter the pricing list of the associated insurer company. For more information, check the contracts module.

Doctor

Track doctor billings and information

This is where user can track doctors billings. Once a contract is created with a doctor, the user will be able to track the doctor's billings and payments.

Basic Info

Access the doctor's basic information such as full name, mobile phone number, and email.

Billings

This is where the user will find all billings related to this doctor. This is an aggregated view to mainly track the total number of patient visits that the doctor has conducted, filter by insurer plan. To track down visits, navigate to Visits module.

Patient

Manage patient records and services

Under patient module, user can view patient medical records. User can search for a patient by either mobile or card number. If the patient has set a pin code from mobile application, user will be prompted to enter it first before accessing the profile. Once profile is accessed, user shall see 3 main tabs.

Basic Info

Patient's personal and contact information

Medical Records

Prescriptions, lab results, scan imagings, and reports

Services

Whatever kind of service provided to the patient in the visit

Prescriptions

These are those written by other doctors. A prescription includes: drugs, lab and scan services alongside diagnoses. Creating a new prescription is only allowed to doctors, no managers or assistants are allowed to create a new prescription. To create a new prescription, user shall simply click on create new, where user will be prompted to enter one of the following: drug, lab or scan items. User can also add diagnoses or general comments.

Lab Results

These are the lab services requested by laboratory centers.

Scan Imagings

These are the scan services requested by radiology centers.

Services Details

These are whatever kind of service provided to the patient in the visit. User can simply click on create then either directly search for the service or select a specific category to choose from. The services section is available for manager, assistant and doctors.

💬Need Technical Support?

Our technical team is ready to help you with any further questions.

📧Visit Lnkr Support or directly talk to Juliette