Doctor Guide

Comprehensive guide for healthcare providers using Lnkr ecosystem.


Requests

Requesting to join hospitals or insurance networks

Request module is where the user can send requests to join a hospital or insurance company of their choice. The main purpose of this module is to automate billing easily and securely between different stakeholders. So that when an insured patient visits your clinic, all billing will be fully automated according to the contract. Requests are only available to doctors. If you are an accountant or assistant, you will not be able to access this module. Note that once a request is approved, the services and pricing added will be automatically added to the Contracts module. If a doctor is logged in to a hospital, they will not be able to send requests to join a hospital or insurance company. This module will be totally blocked.

Hospital

This is a request directed to the hospital of your choice. This means you want to join the hospital and provide your services in this hospital. To send a request, simply select the hospital and its location, then add any notes your want to share with them. The request will be sent to the hospital manager, where they will approve the request by adding the corresponding services and prices. The request status will be Pending, till approved. Once approved, simply log out then log in again and select the corresponding hospital.

Insurance Company

This is a request directed to the insurance company of your choice. Simply select the company and corresponding network, then enter any notes you want to share with them. Once sent, the company will then start adding the list of services and pricing accordingly.

Patient

Searching for patients and managing their profiles

This is where doctor can search for patients. All the user needs to do is enter the patient's mobile phone number or card number, then click on Access Profile. This section can be accessible by doctors, accountants, and assistants. It is important to note that some patients will block access to their profile. In this case, the user will not be able to access the patient's profile without providing a pin code. This feature is available to Lnkr Patients only, available on iOS and Android. If you can't find the patient, you can simply click on Add New Patient. The user will be able to add the patient's basic information such as full name, mobile phone number. In case of insured patient, click on contract then enter card number and choose the corresponding insurer and plan. Once added, the user will be able to access the patient's profile.

Basic Information

Access the patient's basic information such as age, gender, insurance company, and other medical information that the patient entered through their app.

Medical History

This is where the user will find medical history such as blood type, allergies, and other medical conditions.

Vital Signs

This is where the user will find the patient's vital signs such as blood pressure, heart rate, and other relevant information.

Prescriptions

User will find all previous records as entered by other doctors. For records you entered yourself previously, you will have a green flag under yours in the table. To create a new prescription, simply click Add Prescription then choose the appropriate medication and dosage. You can also add diagnosis, laboratory or radiology services if needed.

Reports

User will find all previous reports as entered by other doctors. To create a new report, simply click Add Report then choose the appropriate title and add any relevant notes.

Services

This is the conducted services provided by the doctor during the visit. By default, there is one service already added, simply click on it to add or remove services. Note that these are the list of services you defined under Contracts. You cannot add a service that is not defined in your contracts.

Personal Notes

This is where the user can add personal notes about the patient. These notes are not shared with the patient or other doctors. They are only visible to the user who created them. Any medical record added will be immediately displayed on the patient's mobile application and shared with the insurance company.

Calendar

Managing appointments and scheduling

This is where the user can manage their appointments. The user can filter by date, patient name, or mobile phone number. This is accessible by both doctors and assistants. To add a new appointment, simply click on Add Appointment. The user will be able to enter the patient's mobile phone number, then select the date and time of the appointment. The user can also add any notes or reminders for the appointment. In can of a hospital, the assistant can add appointments for multiple doctors. Simply select the doctor from the dropdown menu, then enter the patient's mobile phone number, date and time of the appointment, and any notes or reminders. The calendar will display all appointments whether daily, weekly, or monthly.

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