Lnkr - Healthcare Technology Platform

Thank you for using Lnkr. Your trust is important to us and we are committed to protecting the privacy and security of your pharmacy operations and patient pharmaceutical information. The information you shared with us helps us to provide a great experience with Lnkr services for your pharmaceutical operations and medication management.

Overview

This Privacy Policy describes our privacy practices for all Services we offer worldwide to pharmacies, pharmaceutical providers, and medication dispensing facilities. The term "Lnkr", "us" or "we" refer to Lnkr LLC and the term "Pharmacy", "Pharmaceutical Provider", "you", "yours" refer to your pharmacy facility as the institutional User of Lnkr's Services. This Privacy Policy, together with the Terms of Use, set forth the general rules and policies governing your facility's use of our platform. Depending on your activities when using our platform, you may be required to agree to additional terms and conditions.

1. Our Services

Our Services constitute a technology platform that allows pharmacies and pharmaceutical providers to manage multiple services during medication dispensing, prescription processing, inventory management, and patient counseling operations. Services include but are not limited to:

Electronic prescription (e-Rx) processing and verification systems
Pharmacy Management System (PMS) integration and workflow optimization
Medication inventory tracking and automated reordering systems
Patient medication history and drug interaction checking
Insurance claim processing and prior authorization management
Medication therapy management (MTM) and clinical services coordination
Prescription synchronization and medication adherence programs
Integration with healthcare provider systems and electronic health records
Patient counseling documentation and pharmaceutical care plans
Controlled substance monitoring and regulatory compliance tracking

Important Pharmacy Responsibility

It is crucial to understand that your pharmacy is wholly and solely responsible for ensuring the accuracy and safety of all pharmaceutical services, medication dispensing, patient counseling, and drug therapy management provided. Maintaining proper medication storage conditions, dispensing protocols, drug interaction screening, and regulatory compliance is your pharmacy's duty and obligation. Lnkr is a technology company. We simply aim to assist your pharmaceutical operations and facilitate communication with healthcare providers, patients, and insurance companies. We do not -and do not intend- to practice pharmacy, provide pharmaceutical advice, or make clinical decisions regarding medication therapy.

Pharmacy Authorization Required

The Services are not intended for use by facilities that are not legally authorized to operate as licensed pharmacies or dispense pharmaceutical products. By agreeing to these Terms, you represent and warrant to Lnkr that your facility is properly licensed, accredited, and authorized to practice pharmacy and dispense medications. You agree that materials available through our Services are for operational and administrative purposes only, and do not act as a substitute for proper pharmaceutical protocols, drug utilization review, or professional pharmaceutical judgment. The information and Services on this platform are provided to support pharmacy operations and should be used in conjunction with established pharmaceutical standards and regulatory requirements.

2. License

By using our Services, we hereby grant your pharmacy a limited, revocable, non-exclusive, non-sub licensable, right to: (i) access, upload and use our platform for the sole purpose of using our Services in your pharmaceutical operations; and (ii) access and use information and materials provided, made available or otherwise found on our Content.

This license is not intended to be sub-assigned, sold, rented, leased, exported, imported, distributed, transferred or otherwise granted to third parties outside of your authorized pharmacy personnel, nor is such license intended for commercial use beyond your pharmaceutical operations.

Subject to these Terms, your pharmacy is hereby granted a limited, revocable, non-exclusive right to use the content and materials on the application in the normal course of pharmacy operations. You may not use any third-party intellectual property without the express written permission of the applicable third party, except as permitted by law.

3. Prohibited Activities

Your pharmacy and its authorized personnel are prohibited from the following activities:

Probing, scanning, or testing the vulnerability of any system or network
Breaching or circumventing security or authentication measures
Accessing non-public areas of the Service
Accessing another pharmacy's account or information
Using the Service for any unlawful purposes or activities
Impersonating or misrepresenting your affiliation with any person or entity
Interfering with or disrupting the integrity or performance of the Service
Attempting to decipher, decompile, disassemble, or reverse engineer any software
Collecting or harvesting personally identifiable information from the Service
Using automated systems or software to extract data from the Service

4. Information We Collect

Lnkr is committed to maintaining privacy protections for pharmacy Users. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us. When your pharmacy uses Lnkr, we automatically collect certain information about your facility's devices and systems, including information about web browsers, IP addresses, time zones, and system configurations. Additionally, as your pharmacy uses our Services, we collect information about prescription processing, medication dispensing patterns, inventory management, and how your facility interacts with our platform.

We collect information when your pharmacy registers on Lnkr's platform or uses any of our pharmaceutical services, including prescription processing, inventory management, insurance claim processing, or patient consultation services. When using our services, as appropriate, you may be asked to provide your pharmacy name, license number, DEA registration, address, phone number, responsible pharmacist information, and other facility credentials ("Pharmacy Information").

Patient Pharmaceutical Data

By using our prescription processing services, you allow Lnkr to securely handle patient prescription information and medication histories as necessary for pharmaceutical operations. Your pharmacy is fully responsible for ensuring patient consent for data sharing and maintaining HIPAA compliance. Lnkr is a technology platform that facilitates secure pharmaceutical data exchange, however no patient data can be processed without your explicit authorization and proper patient consent.

Security Measures

All pharmaceutical data is encrypted and secured with role-based access controls
Prescription processing requires multi-factor authentication and audit trails
Patient medication information is protected with industry-standard security protocols
Access to controlled substance data requires additional verification and logging
Integration with pharmacy management systems uses secure API connections
All transactions are monitored for unusual activity and potential security threats

We may request payment information for subscription fees or transaction processing. After payment, this financial information will not be stored on our servers. You may request deletion of this information at any time through your account settings.

5. How We Use Your Data

We use collected information to help screen for potential fraud, ensure prescription authenticity, and improve our pharmaceutical services (for example, by generating analytics about prescription processing patterns, inventory management efficiency, and platform optimization).

We use Pharmacy Information to fulfill prescription processing services, facilitate communication with healthcare providers and patients, verify insurance coverage, ensure regulatory compliance, and provide platform updates and pharmaceutical industry information when aligned with your preferences.

Healthcare Provider Integration

When your pharmacy processes prescriptions through our platform, relevant prescription and dispensing information is shared with prescribing healthcare providers as necessary for patient care coordination. This includes medication dispensing confirmations, drug interaction alerts, and therapy management updates. Such data exchange occurs within secure, HIPAA-compliant channels and supports comprehensive patient care.

Insurance and Benefits Processing

When processing insurance claims and benefits verification, your pharmacy authorizes Lnkr to communicate with insurance providers, pharmacy benefit managers (PBMs), and benefits administrators. This includes sharing prescription information, medication costs, and patient eligibility data necessary for claims processing and prior authorization. This data sharing is essential for insurance coverage determination and cost management for patients.

6. Protecting Pharmaceutical Information

We implement comprehensive security measures specifically designed for pharmaceutical operations and patient medication data protection, following HIPAA, DEA, and other relevant regulatory requirements.

Regular security audits and vulnerability assessments for pharmaceutical data systems
Web Application Firewall with pharmacy-specific threat protection
All prescription and patient data transmitted via encrypted SSL/TLS connections
Data storage with HIPAA-compliant, pharmaceutical industry certified providers
Multi-factor authentication for all pharmacy personnel access
Controlled substance tracking with additional security layers and audit trails
Patient medication data pseudonymization and encryption at rest
Real-time monitoring of prescription processing and dispensing activities

7. Data Retention

We retain pharmacy operational data and patient pharmaceutical information in accordance with federal and state pharmacy regulations, DEA requirements, and HIPAA guidelines. Prescription records are maintained for the legally required retention periods, typically 2-5 years depending on jurisdiction and medication type.

Controlled substance dispensing records are retained according to DEA requirements, with enhanced security measures and extended retention periods as mandated by federal regulations.

Upon request and after meeting legal retention requirements, your pharmacy may request deletion of operational data. Patient medication records follow healthcare data retention policies and cannot be deleted while legally required to be maintained for patient care and regulatory compliance.

8. Information Sharing

We share pharmaceutical information with healthcare providers, insurance companies, and regulatory agencies only as necessary for prescription processing, patient care coordination, insurance claims, and regulatory compliance. All sharing occurs through secure, encrypted channels with appropriate access controls.

We may share information with regulatory agencies (FDA, DEA, state boards of pharmacy) when required by law for drug safety monitoring, controlled substance tracking, or regulatory investigations.

We do not sell, trade, or otherwise transfer patient medication information or pharmacy operational data to third parties for marketing purposes. Any third-party integrations (PBMs, wholesalers, technology vendors) are bound by strict confidentiality agreements and HIPAA business associate agreements.

9. Your Pharmacy's Rights

Your pharmacy has specific rights regarding the data we collect and process:

Right to access operational data and audit logs of platform usage
Right to request correction of inaccurate pharmacy information
Right to data portability for prescription and patient records
Right to restrict processing of non-essential operational data
Right to request deletion of data after legal retention periods expire
Right to receive notifications of data breaches affecting pharmaceutical information
Right to withdraw consent for non-essential data processing activities
Right to file complaints with relevant regulatory agencies

10. Pharmacy Responsibilities

As a licensed pharmacy using Lnkr services, you acknowledge and agree to the following responsibilities:

Regulatory Compliance

Maintain current pharmacy licenses and DEA registrations
Ensure all dispensing activities comply with federal and state pharmacy laws
Implement proper controlled substance security and record-keeping procedures
Maintain HIPAA compliance for all patient pharmaceutical information
Report adverse drug events and medication errors as required by law
Ensure proper staff training on pharmacy regulations and platform usage

Security and Access Control

Implement appropriate user access controls and password policies
Monitor and audit pharmacy personnel access to the platform
Report suspected security incidents or unauthorized access immediately
Maintain secure physical and electronic environments for platform access
Ensure proper handling of controlled substance data and access logs
Implement backup and disaster recovery procedures for critical data

Your pharmacy is solely responsible for all pharmaceutical care decisions, including drug utilization review, patient counseling, medication therapy management, and clinical interventions. Lnkr provides technology tools to support these activities but does not replace professional pharmaceutical judgment or clinical decision-making.

11. Contact Information

For questions about this Privacy Policy, data processing, or to exercise your rights, please contact us:

Email: privacy@lnkr.pro

Address: Lnkr LLC, Privacy Department, [Address to be provided]

We will respond to privacy inquiries within 30 days and data breach notifications within 72 hours as required by applicable regulations.

12. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, services, or regulatory requirements. We will notify registered pharmacies of significant changes via email and platform notifications. Your continued use of our services after policy updates constitutes acceptance of the revised policy.

This Privacy Policy is effective as of [Date] and was last updated on [Date].

Pharmacy Privacy Policy