Account Setup & Management

Complete guide for accessing Lnkr products, creating accounts, and managing your settings across all platforms.


Website Access

Finding and accessing Lnkr products

Go to our website, navigate to Solutions then choose your specific product (Doctor, Hospital, Laboratory, etc.). Then click on Web Portal, you will be redirected to the appropriate Lnkr platform for your role.

Registration

Creating a new account

Registration processes vary by stakeholder type. For healthcare providers (doctors, hospitals, labs, etc.): Enter your information including full name, mobile phone, and password. Choose from your specialization or role from the dropdown menu. Password requirements: at least 8 characters long, containing uppercase letter, lowercase letter, number, and special character. For patients: Registration may be handled through your healthcare provider or direct signup. Once successfully registered, you will be redirected to the login page.

Login and Organization Selection

Accessing your account and selecting organization

Enter your registered mobile phone number and password. If you have multiple organizations (clinics, hospitals, labs), you will be prompted to select the one you want to access. It is very important to select the correct organization, as each operates independently with its own records and settings. If you work in multiple organizations, you can log out and log in again to switch between them.

Settings

Managing organization and account information

Settings typically include two main sections: Account and Organization. Make sure to fill in all information correctly so patients and partners can easily find you.

Account Settings

Profile: Update your personal information such as full name, national ID, gender and date of birth. Professional: Update your professional information such as your profile picture, title, education and about. Make sure to enter the correct information, as this will be displayed to patients and other users of the system. User: Update your password, email and mobile phone number.

Organization Settings

Basic Information: Update your organization's name, phone number, and other basic details. Contact: Update contact information such as phone number, WhatsApp, website, social media and working hours. Address: Enter your organization's address and location on the map. This is important for patients to find you easily. Media: Upload your organization's logo and cover image. This will be displayed on your profile page. Legal: Enter legal information such as tax number, commercial registration number, and other relevant details.

User Management

Managing organization staff accounts

This is where administrators can manage their users. You can add multiple users to your organization, such as accountants, assistants, and other staff members. Common user types: Accountant (billing and financial management), Assistant (patient management and appointments), Manager (full administrative access). Note that staff members can be assigned to multiple organizations. Simply log out then log in again and select the corresponding organization.

💬Need Help with Account Setup?

Contact our support team for assistance with registration, login issues, or account configuration.

📧Email: support@lnkrtech.com | Phone: +20 123 456 7890